Booking + Cancellation Policy
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Booking Policy
A credit card is required to schedule an appointment or service.
24-Hour Cancellation Policy
If you need to cancel your appointment, please notify us at least 24 hours before the appointment. Cancellations with less than 24 hours notice will result in a late fee, which is equal to 50% of the scheduled service.
Late Appointment Policy
To respect the time of clients and staff, we ask you to be on time for your appointment. Clients who arrive more than 15 minutes late will be required to pay a late fee. Clients who arrive more than 30 minutes late will forfeit their appointment and need to reschedule.
No Show Cancellation Policy
If you do not show up for an appointment, you will be charged 50% of the missed service.
Gift Card/Certificate Terms
Cards/Certificates are redeemable for products and services
Cards/Certificates are not refundable or redeemable for cash
Gratuities may not be placed on gift certificates/card
As a courtesy, please remember to call us as soon as you know that you will be unable to make your scheduled appointment, and we’d be happy to rebook it for you. If you miss an appointment or fail to give us 24 hours’ notice you will be required to pay a fee of 50% of your service total.